Cloud2 License Activation & Release : AMS Product

In This Topic

These instructions are relevant for products i.e. CabMaster, ShapeMaster etc.

A Cloud2 Licence will have an ID Number and an Activation Code.

The ID Number will be a six digit number, typically beginning with 9 and is displayed on the splash screen when starting CabMaster.

The Activation Code will be a series of numbers and letters, similar to the following (this is not a real activation code):

249G24NGH-P4IG-B9GH-YB5E-D623MDCBV58I

Your Activation Code will have been emailed to you at the time of purchase.

Only one Cloud2 licence (for each AMS product) can be used on one computer at a time. If your CabMaster product is installed on more than one computer, you will need to Release Cloud Licensing before activating on another computer.

Apply Activation Code

The first time you run CabMaster, before applying the Cloud2 activation code, the following message will appear...

After you click OK, the next dialog will appear...

'Paste' your Activation Code into the white edit box and click 'Activate'

If you have successfully activated, you should see the Splash Screen for CabMaster.

If you receive any error messages, please refer to our Error Solutions below.

Releasing Activation Code

Before Releasing the Cloud2 Licence, make sure to always save and close the drawings you are working on. Then start a new, blank drawing in CabMaster.

To release a Cloud2 License - from the File menu, select Options > General page [or use Keyboard Shortcut: F10]

Click to Expand

Click on the Release button, shown above, and you will be warned that the license will be removed and CabMaster will shutdown.

Click Yes and another message will confirm that the license has been released.

Next time you go to Activate CabMaster (as per above), the Cloud2 Activation Code will be remembered and be displayed in the Activation dialog.

Version 12 and later: The Activation code will appear as a series of stars, to ensure that it cannot be copied.

Prior to v12: In earlier versions of CabMaster, it will display the Activation Code normally.

Short Timeout

Short Timeout requires a stable connection to the internet, as the Licence will be checked every 30 minutes.

Untick the 'Long timeout' check box to enable.

Click to view Info message

If you disconnect from the internet while using CabMaster with Short Timeout selected:

After 30 minutes, you will get an error message informing you that the 'Offline timeout' is approaching.
- This is to prompt you to Save the drawing and connect to the internet.

Following this, there will be another popup stating that the 'Offline Timeout' has been reached and CabMaster will shutdown.
- When this happens the drawing will not save - CabMaster will close immediately.
- After connecting to the internet, you can start CabMaster as normal.

If CabMaster is not used within a 30 minute window, then the licence can be applied to another computer without needing to release the licence manually.

Only one licence can be applied to one computer at a time. There is a 30 minute period before the licence can be applied to another PC without removing the licence.

Long Timeout

Long Timeout means your computer only needs to be connected to the internet once every seven days. This means that if you connect to the internet on Monday and open CabMaster - then you can disconnect from the internet and continue to use CabMaster without internet access until the following Monday.

Tick the 'Long timeout' check box to enable.

Click to view Info message

If you do not connect to the internet within the 7 day period...

You will get an error message informing you that the offline timeout is approaching.
- This is to prompt you to Save the drawing and connect to the internet.

Following this, there will be another popup stating that the 'Offline Timeout' has been reached and CabMaster will shutdown.
- When this happens the drawing will not save - CabMaster will close immediately.
- After connecting to the internet, you can start CabMaster as normal.

If you don’t connect to the internet in the 7 day period and CabMaster is closed - when you go to start CabMaster, you will see the following error:

To re license CabMaster, connect to the internet and run CabMaster.

Error Solutions

If you get an error similar to the below and it shows PC SyncTime

The clock on the computer needs to be synchronized
- In Windows Date & Time, turn on “Set the time automatically”

Click to Expand

If you get an error similar to the below and it reads 'Please provide a valid Activation Code'...

The Activation code you are using may not be correct.

Contact Customer Support and inform them that you need your activation code.

SSL 3.0 may be active in Internet Options.
- Select 'Internet Options' in the control panel, as shown below.

Click to Expand

In Internet Options click on Advanced tab and scroll down to use SSL 3.0
- Make sure use SSL 3.0 is NOT ticked.

If you continue to experience issues with licensing CabMaster with Cloud2, please contact our Support Team.

Frequently Asked Questions

Cloud License Release : EzyNest