CabMaster Software™ makes available a Customer Care Agreement which provides customers with regular software updates and technical support.

As well as adding new features and functionality, these updates usually fix minor bugs in the program and are typically released every few months.

Release Notes  on Library updates can be accessed by press the What's New button provided on the Job Setup > About page of the Drawing Properties [F4].

Applying The Update

From the File menu , open Options > General page [F10] and ensure that 'Check for updates' is ticked on.

Using the AutoUpdater

The following shows you what to expect. The order may change but the principles will be the same.

1. When an update is available, the AutoUpdater will launch automatically when you open your CabMaster Software™ product in the usual way.
2. A message will be displayed which asks if you want to download the new version now. If you select...
   • No - then this step will be repeated each time you run CabMaster.
   • Yes - go to Step 3.
     
     
3. You will be prompted to provide a location.
   

   You will need to edit this path if...

   • you are running on a network drive, Dropbox, OneDrive, Google Drive or another HDD instead of the C:\
   • or keep the older version of CabMaster, in which case you would change the folder name
     • e.g. in this case CabMasterProV11.

   

4. When you click Install, you will be asked to verify that it is OK to proceed with the process.
   
   Its recommended at this stage to close all copies of CabMaster Software™ that are running on your computer.
   
   

   

5. If you click Yes, it will commence downloading the relevant files required to complete the update.
   

   Library Download

   

   Application Download

   
6. Then it will commence copying the files to the requested location (Step 3).
   Depending on the speed of your HDD and computer this could take a different amount of time for each user (as each of the files are a different size) so some will happen faster then others.

   Copying Files

   
7. Once all the transfers are done the updates will apply rapidly. When complete, you will be prompted to 'Click Close to exit'.

   

8. You will then be given the opportunity to read the ReadMe..

   

9. Finally you will get the message to run the new version. You will also find a new shortcut on your desktop to launch the new version.

   

   Sometimes, due to a technical issue, when you answer Yes, the previous version may launch.

   Simply close and open your CabMaster Software™ product using the created desktop shortcut to the new version.

Observe any messages and prompts. The update should run to completion and give you the option of reading any late information via a readme file.

Once completed, start the application again, and observe the File > About window which verifies the new application version that you are running. The drawing properties, About page of the Job Setup category, will verify which library you are running.

USB Hardware Lock

Automated update emails are generated periodically to help keep your software up to date or to monitor expiry dates (provided for Lock Protection).

If you receive an email, such as per the example below, before you do anything, ensure:-

1. Correct hardware lock is plugged into your computer before proceeding.
   • The hardware lock number, for which the update is applicable, is stated in the body of the email.
2. Close the CabMaster Software™ program to be updated.
3. You must have access to the internet.
   • Otherwise use RUS code as discussed below.
4. Then from the from the AllMasterSoftware folder on the Start menu, Check For Updates
   • If this does not work then you will need to run Update Hardware Lock using the RUS code (also stated in the email).

Example of Start menu and selection

There are a number of ways to open an application. (Windows 11 shown below)

First open the Start menu (one way is to click on the keyboard key), then either ...

• Type in 'Check for updates' in the search box;
  or
• Click the "All Apps" button top right (this changes to 'Back' button, shown below highlighted in yellow).

Example of email

Update USB Lock using RUS Code

When using a RUS Code to update a hardware lock you will need to :-

1. Ensure correct hardware lock is plugged into your computer before proceeding.
2. Close the CabMaster Software™ program to be updated.
3. Copy the RUS code provided in email to your clipboard (i.e. swipe across the code and Ctrl+C)
4. Run Update Hardware Lock from the AllMasterSoftware folder on the Start menu.
   • A dialog will be presented as shown.
5. Click on the Paste Code button.
   • The RUS code will be filled copied into the appropriate boxes.
   • NB: You can also manually type in the RUS Code, if need be.
6. Click the Update button.