Online Support

This green button initiates online support via the internet and takes you directly to a website that you can chat directly with a support technician during support hours.

Our Help Centre includes a Knowledge Base and a Community Forum where you can post and discuss topics with other CabMasterPro Users. You can also access all your current and previous support tickets so you can review previous support discussions.

Support Login

Customers with a valid Customer Care Agreement are provided with username/password details allowing you to login and download Current Approved Released Versions and as well as many other useful tools such as ToolData for Template Variables (see tutorial on Templates).

ToolData for Template Variables

To download template variables login and then...

• click Others as shown (this will jump to the correct area)
• click on ToolData for Template Variables, as shown under Utils
  • this will download the required folder/files which you can now extract
  • click on image to see how to extract files and where to place

Click to view Extract details for ToolData for Template Variables

Follow link on for more on where you can access all of your support tickets and how to access details for all your licences for your account.

StoreMaster

All of our tables for drawer runners, handles, hinges and materials are now available for download to customers with a valid Customer Care Agreement from StoreMaster.

 

Video :  How to download tables from StoreMaster

Just download our CM Tables Installer, add what you want to your cart and install them easily!

  Watch the Video tutorial on downloading tables from StoreMaster. (2.38 mins)

Context Sensitive Help 

Keyboard Shortcut: Shift+F1

When you use this command, the mouse cursor will change to a question mark. Now click on any of the commands on the ribbon and this Application Users Guide will open and display help relevant to whatever you clicked on.

Help Topics 

Keyboard Shortcut: F1

Opens the CabMaster Application Pro Users Guide (this documentation) at the introduction page.

Library Help

The link to Library Help Topics directs you to the Knowledge Base where a range of articles can be found on Frequently Asked Questions.

The CM-Cabinets Library User Guide  can also be accessed, as well as release notes for latest versions and previous releases.

Tip Of The Day

The Tip of the Day dialog is displayed automatically when you start the program and gives you handy hints on using CabMasterPro.

The Show Tips at Startup check box allows you to turn on/off this dialog. Use the Next Tip button to cycle through the list of hints, and click OK to close the dialog.

There are also clickable links to help your with more assistance, such as a link to our YouTube video channel or a link to our Knowledge Base documentation etc.

Video

Our Support Team regularly creates new videos and have been added within the relevant User Guide documentation (i.e. Library and Application User Guides are published separately). 

To find all included   videos, simply type in the search bar 'watch and video'.

Check For Updates

Use this option to check for any online updates available for you via the AutoUpdater. You can also check a box in the File Options dialog to perform this check for updates each time you start the application if desired.

What's New

This is a link to the CabMaster Software application release update notes.

End Of Day Backup

This initiates an end of day backup. It does this by executing the batch file backup.bat in the same folder as CabMasterPro.

If this option is "greyed out", it indicates that there is no existing backup.bat file. The backup.bat file can be created/modified it to suit your requirements.